Air Austral has a solid technical support team for the maintenance of its fleet.

In Réunion, the medium and short haul fleet maintenance, up to the replacement of the engines, is performed by 32 engineers who are employed in the workshop, and conforming to European (JAR 145 certified) standards.

The airline seeks the best international standards for skills and materials in order to maintain the aircraft and to avoid any delays.

The airline also relies on worldwide renowned companies for the provision of its long haul maintenance:

• Air France Industries in Paris maintains the Boeing 777 fleet and provides the Boeing 737 general checks.
• Lufthansa Technics handles the Boeing 737 engine checks.
• ATR handles the ATR 72 equipment checks.
• EAS industries and TAT industries provide service on the medium and short haul fleet.

Air Austral was granted the internationally recognised IATA Operational Safety Audit (IOSA) certification in January 2008.

This certification demonstrates Air Austral’s commitment to quality, safety and security for the benefit of passengers.

IOSA is the internationally recognized and accepted evaluation program designed to assess the operational management and control systems of an airline, using internationally recognised quality audit principles.

IOSA audit focuses on key areas within an airline company: management and organization, flight operations, operative control, ground operations, airplane maintenance, cargo operations, passengers’ cabin safety and aeronautical safety.

There are 180 ISOA certified airline companies.

Air Austral has been certified by the German company, AQS.